Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 60% Very Good
  • 17% Good
  • 7% Neither Good nor Poor
  • 7% Poor
  • 9% Very Poor
  • 0% Don't Know
Month / Year Very Good Good Neither Good nor Poor Poor Very Poor Don't Know
Jan 2024 43 10 2 12 11 0
Feb 2024 52 15 7 5 8 0
Mar 2024 63 13 7 8 6 1
Apr 2024 41 16 8 8 6 0
May 2024 45 15 4 9 7 0
Jun 2024 48 12 7 4 8 0
Jul 2024 45 16 4 7 10 0
Aug 2024 55 23 14 9 6 0
Sep 2024 58 14 9 1 7 1
Oct 2024 78 14 6 5 5 1
Nov 2024 55 14 7 3 9 0
Dec 2024 39 11 3 6 6 0